Order help
Track your order
Enter your order number and the email address you ordered with. You will see where your order is and, once it ships, the carrier and tracking number, with a link to follow it on the carrier’s own site. No account needed.
When will it arrive?Orders ship within 24 hours and usually arrive in 2–5 business days, free to the 48 contiguous states and DC.Shipping details →Freight deliveryStandby generators and sheds travel by LTL freight. The carrier contacts you to book a delivery window.How to prepare →Damaged or missing?Email us within 48 hours of delivery with photos and we replace or refund it at no cost.What to do →